Privacy Policy
Effective Date:
01. March 2025
1. Introduction
Welcome to Frederiksberg Optik Studio (“we,” “our,” or “us”). Protecting your privacy is important to us, and we are committed to handling your data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.frederiksbergoptikstudio.com or interact with our services, including the purchase and resale of eyewear.
2. Data We Collect
When you use our website or services, we may collect the following types of personal data:
• Personal Identification Information: Name, email address, phone number, and location
• Transaction Data: Information about purchases, sales, and payment details
• Eyewear Details: Information about models submitted for assessment and sale
• Communication Data: Messages, inquiries, or feedback submitted via contact forms or email
• Website Usage Data: IP address, browser type, device details, and pages visited
3. How We Use Your Data
We use your data for the following purposes:
• To process and manage purchases and resale of eyewear
• To respond to inquiries and customer service requests
• To assess, authenticate, and list pre-owned eyewear
• To improve our website, services, and customer experience
• To comply with legal obligations and prevent fraud
• To send updates, offers, or event invitations (only with your consent)
4. Data Sharing and Third Parties
We do not sell your data. We may share it with trusted third parties only when necessary:
• Payment Processors – To process secure transactions
• Logistics Providers – To deliver eyewear
• Service Providers – For hosting, analytics, and support
• Legal Authorities – Where required by law
All third-party processors are required to comply with GDPR guidelines and maintain rigorous security measures.
5. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss. This includes secure servers, encryption, and access restrictions. While we do our best, no online system is 100% safe. We encourage you to take care when sharing information online.
6. Your Rights Under GDPR
If you reside in the EU, you have the following rights:
• Access – Request a copy of your data
• Rectification – Correct inaccurate or incomplete data
• Erasure – Request deletion of your data
• Restriction – Limit how we use your data
• Portability – Request your data in a structured format
• Objection – Object to data processing for marketing
• Withdrawal of Consent – Revoke your consent at any time
To exercise your rights, contact us at: info@frboptik.dk
7. Data Retention
We retain personal data only as long as necessary for the delivery of our services and to comply with our legal obligations. When no longer needed, data is securely deleted or anonymised.
8. Cookies and Tracking Technologies
We use cookies to enhance website functionality and improve your experience. These may include:
• Essential Cookies – For website operation
• Analytics Cookies – To understand site usage
• Marketing Cookies – To show relevant content and offers
You can manage cookie preferences in your browser settings.
9. Changes to This Privacy Policy
We may update this policy from time to time. The most recent version will always be available at www.frederiksbergoptikstudio.com.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you’re welcome to contact us at:
📍 Frederiksberg Optik Studio
Gl. Kongevej 92
1850 Frederiksberg
Denmark
